“OOPS” abbreviation? Product review? Both?

Marco Rubio missed save: THREE WORDS

They’ll only remember The Swig.

When you’re chosen to deliver the-other-party’s Response to The State of the Union address, your party is running-you-up-the-flagpole. How you look is more important than what you say. Ask Louisiana Gov. Bobby Jindal.

Three words could have turned this unfortunate distraction into a thoughtful pause: When Sen. Rubio sensed that he’d soon need to take a sip of water to continue, he should’ve simply completed a sentence, and said “Take a moment, and think about that.”
Effective public speakers understand that…pauses…have impact.

FREE…as promised in my radio interview…

Download “Survival Speech,” the book (let)
Help yourself to 32 pages of tips, techniques, and several SLIGHTLY-sneaky tricks…critical communication skills for the way things are now. [PDF]

THAT’S a message that cuts-through-the-clutter!

How NOT to annoy people you call today?

How to avoid what might be THE-most-annoying, most-common phone faux pas?
HC explains, on the KDWN/Las Vegas Heidi Harris Show.

Social Media Horror Stories

Blogs, Facebook, Twitter, etc. can be powerful marketing tools…or damaging to brands that misunderstand social media.

Read about the “Where do lost Chapsticks go?” faux pas and two other case studies.

Looking for work? First, exhale…

The person interviewing you may be more nervous than you are!
HC explains why, on Dick Heatherton’s “Success Again” show:

[MORE tips for job-seekers]